Our Shipping Commitment Policy
Orders usually ship one business day after receiving your purchase (unless the order is received on a holiday or weekend). Please allow your order to arrive within 3-7 business days. We currently only ship to the U.S. and Canada. International orders are not accepted at this time.
We offer free USPS Standard Shipping with any online purchase of $35 or more. Expedited and Express shipping options are available through USPS Priority for an additional charge.
100% Satisfaction Guarantee/Return Policy
Green Peak Wellness strives to keep you totally fulfilled and gratified, which is why we offer a 60-day, money-back guarantee. If at any point you decide the product you bought is not the best you have tried on the planet, remember you are protected by the highest standard 100% satisfaction guarantee. Just send us the products back and we’ll refund you to the last penny, no questions asked. If you are unhappy and would like a refund, here’s exactly what to do:
Contact the Vocal Eze team by calling 888-226-2286 Monday through Friday between the hours of 9:00 am and 5:00 pm Central Standard Time. We will gladly provide you with our return address, so as not to waste any materials and a return confirmation number. This is an easy and effortless process.
Return the products purchased to Green Peak Wellness ATTN: Returns Dept. Address: 701 Murfreesboro Pike #200, Nashville TN 37210.
It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the canister within 60 days from the original date of purchase for the refund to be valid.
We will refund your entire order, excluding shipping costs, as long as all products purchased are returned.
We encourage proper use of our products, so refunds will be initiated only after sufficient time has passed for a single customer to use Vocal Eze as directed.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning Vocal Eze without complying with our policy will, unfortunately, deem your transaction non-refundable.
After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.